Healthcare Spending Account (HCSA) top-up in the mobile app

Mobile App

Learn how to submit an unpaid balance of an approved claim through the Healthcare Spending Account (HCSA) in the mobile app.

Find the original approved claim

  1. Go to Recent Claims and search for the claim by date of service, claim type or patient.
  2. Tap on the claim for which you want to submit the unpaid balance through the Healthcare Spending Account.
  3. Claim details show the breakdown of the original claim's approval and any remaining unpaid balance.
Image showing benefit card.
Image showing benefit card.
Image showing benefit card.
Image showing benefit card.
Image showing benefit card.
Image showing benefit card.
Image showing benefit card.
Image showing benefit card.
Image showing benefit card.
Image showing recent claims in dashboard.
Image showing claim history in mobile app.
Image showing approved claim details.
Step 1 - recent claims
Step 2 - claim history
Step 3 - approved claim details
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Scan this code to download the Ellement mobile app
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing the submit unpaid balance to HCSA button.
Image showing claim details.
Image showing additional coverage checkbox.
Step 1 - submit unpaid balance to HCSA
Step 2 - claim details
Step 3 - additional coverage
Image showing screen to add supporting documents.
Image showing the final review screen.
Image showing pop-up to view claim details.
Step 5 - add supporting documents
Step 7 - submitting your claim(s)
Step 9 - pop-up
View attachment (PDF)

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