Filter claim history in the web app

Web Application

Search your Claim History in the web app to determine the status of a claim and review the Explanation of Benefits.

Filter the Claim History

  1. Click History on the navigation bar at the top of the screen.
  2. The Claim History will show all patients, claim types and claim statuses.
  3. Change the claims view by Patient or Benefit Type, as you prefer.
  4. Filter the list of claims with options on the left sidebar on the screen:
    Patient
    to review claims under one person's name.
    Status
    to review all claims that were submitted, approved or rejected.
    Claim Type
    to see claims for specific services.
    Period
    to sort through dates of service and narrow down the claims listed.
Image showing benefit card.
Image showing benefit card.
Image showing benefit card.
Image showing benefit card.
Image showing benefit card.
Image showing benefit card.
Image showing benefit card.
Image showing benefit card.
Image showing benefit card.
Step 1 - dashboard
Step 2 - claim history
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Scan this code to download the Ellement mobile app
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Step 1 - status of submitted
Step 2 - status of approved
Image showing claim with a status of rejected.
Image showing an Explanation of Benefits.
Step 3 - status of rejected
Explanation of Benefits
View attachment (PDF)

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